1. Who we are
Life Admin is owned and operated by Uxel Pty Ltd ABN 21653865108. In these Terms, "we", "us" and "our" means Uxel Pty Ltd. "You" and "your" means the person using Life Admin.
You can contact us at info@uxel.org or by post at PO Box 79, Wentworth, NSW 2648 Australia.
2. What Life Admin does
Life Admin helps users organise personal, family and household administration in one place. This may include reminders, registrations, warranties, school forms, tax reminders, medical appointments, pet medication, insurance renewals, important documents, recurring household tasks and expiry dates.
Life Admin is designed to make life admin easier. It does not replace your own responsibility to manage your obligations, payments, renewals, deadlines or appointments.
3. Important reminder disclaimer
Life Admin reminders are a convenience tool only. You remain fully responsible for checking and meeting all deadlines, renewals, payments, registrations, medication schedules, appointments, warranty claims, tax dates, insurance dates and other obligations.
We do not guarantee that reminders will always be accurate, delivered on time, delivered at all, or suitable for your particular circumstances. You should keep your own backup systems for important obligations.
4. Eligibility and accounts
Life Admin is available worldwide, subject to these Terms and any laws that apply in your location.
Life Admin can be used by people of any age. However, if you are under 16, you should only use Life Admin with the involvement and consent of a parent or guardian. If you create or manage an account for a child, you confirm that you have authority to do so and to provide any personal information connected with that account.
You are responsible for keeping your login details secure and for all activity that occurs under your account. You must tell us promptly if you believe your account has been accessed without permission.
5. Your information and documents
Life Admin may allow you to enter and upload personal, family, household and sensitive information, including documents. You are responsible for making sure the information you provide is accurate, lawful and appropriate to upload.
You must not upload content that is unlawful, harmful, abusive, defamatory, misleading, invasive of another person's privacy, or that you do not have the right to upload.
You keep ownership of the information and documents you upload. You give us permission to store, process, transmit, back up and display that information as reasonably necessary to provide and improve Life Admin, operate your account, maintain security, process payments and comply with law.
6. Sensitive information
Life Admin may be used to store sensitive information such as medical appointment reminders, family information, children's or school documents, financial or tax records, insurance documents, identification documents and legal documents.
You should only upload sensitive information if you are comfortable storing it in Life Admin and you have any required consent from the people the information relates to. Do not upload information about another person unless you have the right to do so.
7. Subscriptions, billing and cancellations
Life Admin is free up to a use limit. After that limit, you need to purchase a monthly or yearly subscription to continue using some or all features.
Paid subscriptions are billed in advance through our payment provider, currently Stripe, or another payment provider we may use in the future. Prices, inclusions, billing periods and limits will be shown before purchase.
You can cancel your subscription at any time. If you cancel, your subscription will continue until the end of the billing period you have already paid for, unless we tell you otherwise or applicable law requires a different outcome.
We do not usually provide refunds for change of mind, unused time, accidental non-use, or because you no longer need the service. This does not limit any rights you may have under Australian Consumer Law or other laws that cannot be excluded.
You are responsible for keeping your payment information current. If payment fails, we may suspend, limit or cancel access to paid features.
8. Free limits and plan changes
We may set, change or enforce free usage limits, storage limits, reminder limits, file upload limits, account limits or feature limits. We will try to give reasonable notice of material changes where practical.
We may add, remove, change or improve features over time. We are not required to continue offering any particular feature forever.
9. Third-party services
Life Admin uses third-party service providers to operate the app. These may include Stripe, Google Analytics, Firebase, Supabase, email and SMS providers, hosting providers, crash analytics providers and other technical providers.
Third-party services may have their own terms and privacy policies. We are not responsible for third-party services except to the extent required by law.
Although OpenAI or other AI-related providers may be part of our technical stack or future roadmap, Life Admin does not currently use AI to read, summarise, classify or make suggestions from user documents unless we clearly tell users that such a feature has been enabled.
10. Acceptable use
You must use Life Admin lawfully and responsibly. You must not:
- try to access another user's account or data without permission;
- interfere with the security, operation or availability of Life Admin;
- copy, scrape, reverse engineer or misuse the app except as allowed by law;
- upload malware, viruses or harmful code;
- use Life Admin for unlawful, fraudulent, abusive or harmful purposes;
- misrepresent your identity or authority; or
- use Life Admin in a way that could damage our systems, reputation or other users.
11. Availability, backups and data loss
We aim to keep Life Admin reliable and secure, but we do not guarantee uninterrupted access, error-free operation, permanent availability or that all data will always be recoverable.
You should keep your own copies of important documents and information. Life Admin should not be your only copy of important records.
We may suspend access for maintenance, security, legal compliance, system issues or business reasons.
12. Account deletion
You may delete your account and associated data using the available account deletion process or by contacting us. Some data may remain for a limited time in backups, logs, payment records or records we are legally required or reasonably entitled to keep.
13. Intellectual property
We own or license all intellectual property in Life Admin, including the app, website, software, design, branding, content, systems and documentation. You may use Life Admin only as allowed by these Terms.
You must not copy, reproduce, sell, distribute, modify or create derivative works from Life Admin unless we give written permission or the law allows it.
14. Privacy
Our Privacy Policy explains how we collect, use, store and disclose personal information. By using Life Admin, you agree that we can handle your information in accordance with our Privacy Policy.
15. Consumer rights
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified, including under Australian Consumer Law.
Where we are allowed to limit our liability, our liability will be limited to supplying the relevant service again or paying the cost of having the service supplied again.
16. Liability
To the maximum extent allowed by law, we are not liable for indirect, incidental, special or consequential loss, loss of profit, loss of revenue, loss of opportunity, loss of data, missed deadlines, missed renewals, missed payments, missed appointments, penalties, fines, or losses caused by your reliance on reminders or information stored in Life Admin.
You are responsible for verifying any information, dates, reminders, documents or notifications in Life Admin before relying on them.
17. Indemnity
You agree to indemnify us for any loss, damage, cost or expense we suffer because of your unlawful use of Life Admin, your breach of these Terms, your uploaded content, or your infringement of another person's rights, except to the extent the loss was caused by our negligence, fraud or wilful misconduct.
18. Ending or suspending access
We may suspend, limit or terminate your access to Life Admin if we reasonably believe you have breached these Terms, created security risk, failed to pay, misused the service, or if we are required to do so by law.
You may stop using Life Admin at any time and may delete your account where available.
19. Changes to these Terms
We may update these Terms from time to time. The updated version will apply from the effective date shown on the updated Terms. If a change is material, we will take reasonable steps to notify users, such as by email or in-app notice.
If you continue using Life Admin after updated Terms take effect, you accept the updated Terms.
20. Governing law
These Terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and any courts entitled to hear appeals from those courts.
21. Contact
For questions about these Terms, contact us at info@uxel.org or by post at PO Box 79, Wentworth, NSW 2648 Australia.